Outlook Error Messages
Most common errors
0x800CCC00 - Authentication did not load
Solution: You can try with restarting your computer or creating a new account in your Outlook because the account is corrupted.
0x800CCC01 , 0x800CCC02 - Invalid Security Certificate for Incoming or Outgoing server
Solution: SSL Certificate of mail server is expired.
0x800CCC03,0x800CCC04 - User already connected
Solution: Quit all session that you have and wait 10-20 minutes or recreated the account in your email client.
0x800CCC05, 0x800CCC06, 0x800CCC07, 0x800CCC08, 0x800CCC09 - Not connected to server
Solution: Check your Internet connection or if you are connecting to the right mail server.
0x800CCC0A - Message download incomplete
Solution: pop3uidl file is corrupted. Quit your mail client, find pop3uidl.dbx and rename it.
0x800CCC0B - Server or maildrop is busy
Solution: Mail server is hight loaded, try after a few minutes OR try with this fix.
0x800CCC0D, 0x800CCC0E - Cannot connect to server
Solution: Check your Internet connection or if your port is blocked.
0x800CCC0F - Connection closed
Solution: Check your Internet Connection, firewall or antivirus software.
0x800CCC10 - Address not known on the server
Solution: Check if the email of the person that you send an email is correct.
0x800CCC11 - Mailing list not known on the server
Solution: Check if the email of the person that you send an email is correct.
0x800CCC12, 0x800CCC13, 0x800CCC14, 0x800CCC15 - Unable to send Winsock request
Solution: Restart your computer or reinstall TCP/IP protocol
0x800CCC16 - User account not recognized
Solution: Check username and password of the account or readd it in your email client.
0x800CCC17 - User canceled operation
Solution: pop3uidl file is corrupted. Quit your mail client, find pop3uidl.dbx and rename it.
0x800CCC18 - Logon attempt failed
0x800CCC19 - Not available/Timeout
Solution: Check your Internet Connection, firewall or antivirus software.
0x800CCC1A - Unable to connect by using Secure Sockets Layer (SSL)
Solution: Upgrade or Operation system or SSL to be 2048bits key.
Simple Mail Transfer Protocol (SMTP) errors
Error code | Description |
---|---|
0x800CCC60 | Invalid response |
0x800CCC61 | Unknown error code |
0x800CCC62 | Syntax error returned |
0x800CCC63 | Parameter syntax incorrect |
0x800CCC64 | Command not implemented |
0x800CCC65 | Incorrect command sequence |
0x800CCC66 | Command not implemented |
0x800CCC67 | Command not available |
0x800CCC68 | Mailbox is locked and busy |
0x800CCC69 | Mailbox not found |
0x800CCC6A | Error processing request |
0x800CCC6B | User mailbox is known, but mailbox not on this server |
0x800CCC6C | No space to store messages |
0x800CCC6D | Storage limit exceeded |
0x800CCC6E | Invalid mailbox name syntax |
0x800CCC6F | Transaction failed |
0x800CCC78 | Unknown sender (This error occurs because you have the incorrect e-mail address in the Reply-To field) |
0x800CCC79 | Server rejected recipients |
0x800CCC7A | No sender address specified |
0x800CCC7B | No recipients specified |
Internet Message Access Protocol (IMAP) errors
Error code | Description |
---|---|
0x800CCCD1 | Logon failed |
0x800CCCD2 | Message tagged |
0x800CCCD3 | Invalid response to request |
0x800CCCD4 | Syntax error |
0x800CCCD5 | Not an IMAP server |
0x800CCCD6 | Buffer limit exceeded |
0x800CCCD7 | Recovery error |
0x800CCCD8 | Incomplete data |
0x800CCCD9 | Connection not allowed |
0x800CCCDA | Unknown response |
0x800CCCDB | User ID has changed |
0x800CCCDC | User ID command failed |
0x800CCCDD | Unexpected disconnect |
0x800CCCDE | Invalid server state |
0x800CCCDF | Unable to authorize client |
0x800CCCE0 | No more authorization types |
Another article that can be helpful - Email status and errors.